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This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.savvy.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Savvy.co.uk whose registered office is at The Colony HQ, Altrincham Road, Wilmslow, England, SK9 4LY.
We may collect and process the following data about you:
To register with us you must be 18 years of age or older.
We use information held about you in the following ways:
We may share your personal information with any company within the Valour Group (UK) Plc , which includes our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
To aid you to complete the monthly expenditure fields on the income and expenditure section of the application form you are expressly consenting for us to pre-populate some expenditure fields with typical national averages.
It is your responsibility to review and check these expenditure item values to ensure that they are accurate, correct and specific to your financial circumstances.
We rely on the information submitted on the income and expenditure form, to assess that the loan amount requested and the associated repayments are affordable for you, based on our lending criteria.
It is important that all information which you provide us with during the application process is accurate, honest and correct. We take no responsibility for lending to you based on you having provided us with false, incorrect or fraudulent information.
When you apply for a loan you confirm that all the information you have given is true and complete.
We will make such checks when assessing your application.
When CRAs receive a search from us they will place a search “footprint” on your credit file that may be seen by other lenders. They supply to us both public (including the electoral register) and shared credit and fraud prevention information. Large numbers of applications within a short time period may affect your ability to obtain credit, this is applicable whether you have been accepted or declined.
If you tell us that you have a spouse or financial associate, we will link your records together so you must be sure that you have their agreement to disclose information about them. CRAs also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.
Information on applications will be sent to CRAs and will be recorded by them. Where you borrow from us, we will give details of your accounts and how you manage it / them to CRAs. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. This information may be supplied to other organisations by CRAs and FPAs to perform similar checks and to trace your whereabouts and recover debts that you owe. This may affect your ability to obtain credit in the future.
Credit records remain on your credit file for a period of 6 years after which date they are closed, whether settled by you or following a default.
If you provide us with false or inaccurate information or we identify fraud , details may be passed to FPAs and other organisations involved in crime and fraud prevention including law enforcement agencies who may then access this information
We and other organisations may also access and use this information to prevent fraud and money laundering, CRAs and FPAs may use your information for statistical analysis. Information held by CRAs and FPAs will be disclosed to us and to other organisations in order to for example, when:
We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
Your data may also be used for other purposes for which you give your specific permission or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act 1998.
This is a condensed version and if You would like to read the full details of how Your data may be used, or if You want to receive details of the relevant FPAs, please email Us at [email protected]
You can contact the CRAs currently operating in the UK; the information they hold may not be the same so it is beneficial to contact them all. They will charge You a small statutory fee.
CallCredit, Consumer Services, PO Box 491, Leeds, LS3 1WZ or call 0870 060 1414 or www.callcredit.co.uk
Equifax PLC, Credit File Advice Centre, PO Box 30001, Bradford, BD1 5US or www.equifax.co.uk
Experian, Consumer Help Service, PO Box 80000, Nottingham, NG80 7WF or call 0870 241 6212 www.experian.co.uk
The Fraud Prevention Agency that we use is Action Fraud - www.actionfraud.police.uk
Where we have given a password PIN code which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. If you do not want us to use your personal data to contact you by electronic means (email or SMS) with information about other products offered by any company within the Valour Group (UK) Plc, please contact us at [email protected]
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Important information about our loans. Please take time to read about us and how we operate as we take our responsibilities and duties as a provider of consumer finance seriously.